Our service & warranty

Do you have a question about our service and warranty?
You will find the frequently asked questions on this page.
Not the answer you are looking for? Do not hesitate to contact us!

Which warranty do you offer?
We stand by the quality of our Gerrit bikes and Lynskey frames and parts.
Should you encounter any problem with products you have bought with us, you can be sure we will find a solution together.

We offer 15 years of factory warranty on construction and/or material defects on the Gerrit titanium frames.
The Lynskey titanium frames are warranted for 15 years against construction and/or material defects.
For all parts we offer the legal warranty of at least 2 years.
Not sure if the defect you have encountered is covered?
You can check our terms and conditions or contact us.

I need a spare part, do you have it?
Specific spare parts for Gerrit bikes and Lynskey frames, not freely available in bike stores,
can be found and ordered in the webshop on this website.

Something’s wrong with my purchase, what do I do?
We are sorry to hear that and would like to resolve this together.
Tell us here what is wrong and we will contact you as soon as possible.

Where can I find your small print?
You can find our terms and conditions on this page.